Case Study
Smiths Metal Centres Limited is a UK engineering materials stockholder which consists of 14 UK service Centres
The company Head Office in Biggleswade, Bedfordshire, is also the location of their Central Operations – a large stockholding warehouse with processing ops where raw materials are cut to specific customer requirements.
Unique were called upon to complete a trial assessment of three employees. If successful, the program would extend to 50 employees working on the shop floor, with the possibility of extending services across the UK network.
The customers’ greatest concern from a health and wellbeing perspective is mobility. Manual handling of raw material is commonplace in their working environment.
Needs Assessment
Detailed discussions with both management and the health and safety team,
including an MSK risk audit
Questionnaires
We engaged the workforce to receive their views of how they would like to
benefit from a wellbeing program
Consultation
Each individual employee went through a consultation process where their
unique needs were assessed
Report
We reported back to the customer with a detailed wellbeing action plan. This involved a tailored report recommending either a treatment or maintenance program for each employee.
Implementation
This program was agreed and over a six month period, Unique performed a variety of treatments including chiropractic, physiotherapy and massage.
Assess & Implement Process
Results
Over the initial six month period, unauthorised self-certification absence reduced by 35%
During this six month period, members of our team identified serious conditions in four employees that would otherwise have had a detrimental impact on their long term health and wellbeing.
Not only were these conditions identified, the employees were immediately fast tracked to the correct specialist for further investigation. All four employees are undergoing treatment and their health continues to improve and are now fit to work under our continued care.
